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View answers to some of the questions we are regularly asked. If you need more help, then don’t hesitate to contact our friendly team.
There is a range of options available to choose from including hardwax oil, natural oil and lacquers. The finish that will best suit you will depend on the type of room and footfall. Head over to our restoration page for more information on finishes or call us to speak to a member of the team.
Solid wood flooring is made from a single piece of natural timber, while engineered wood flooring is constructed from multiple layers with a real wood top layer and a stable core beneath.
Yes. To provide a quote we will need to arrange a suitable time to visit your domestic or commercial property. This is so we can survey your space and give an accurate price. To book an appointment, get in touch with the team.
This depends on the area to be covered. To discuss your needs or arrange a free quote, call us for expert help and advice.
To provide an accurate quote, we’ll need your room size, subfloor type, and preferred flooring. For the best result, you can send a floor plan or request a site visit.
Costs vary based on the flooring type, wood species, board size, and installation requirements. Subfloor preparation and room complexity can also impact the final price.
We strive to offer a fast turnaround from your acceptance of our quote to completion. Some times of the year are busier than others, so call us to find out our latest lead times.
We cover the whole of Devon and the local areas. So, whether you are in Exeter, Torquay, Taunton or Sidmouth, get in touch for quality flooring services that you can rely on.
Yes. Please book an appointment in advance as walk-ins are not possible.
We’ll confirm your order, arrange delivery, and provide guidance before installation. If fitting is included, we’ll schedule the work and support you through to completion.
Yes, we offer professional installation for all types of wood flooring. Our team handles everything from preparation to the final finish.
Most standard rooms take 1–2 days to install. Larger or more complex projects, such as herringbone, may take longer.
In many cases, yes. Underlay improves comfort, insulation, and performance. The exact requirement depends on your subfloor and installation method.
This is possible but due to the complexity of the work, we always recommend leaving it to professionals, like us. DIY projects can quickly take a turn for the worse and could be more costly overall, so call us to find out how we can help with floor restoration services.
Flooring insulation is a great way to stop drafts and noise. It also helps to keep your home more energy-efficient. We install flooring insulation, so call us to discuss your needs.
If you use office chairs on your commercial wood flooring, it is recommended to ensure the chair wheels are safe for hardwood floors. The majority come with hard, durable plastic wheels, but can scuff a floor after prolonged periods of time.
Sweep or vacuum regularly and use a damp mop with a wood-safe cleaner. Avoid excess water to prevent damage.
No, steam mops can damage the finish and cause the wood to warp. Always use a damp mop instead.
Yes, light scratches can be treated with repair kits, while deeper damage may require sanding. The repair method depends on the flooring type and depth of the scratch.
Contact us for further help relating to timber floor supply, installation and repair. With over 50 years of experience, you can trust us for honest, expert advice.
